Last updated: 6 August 2026

This page is maintained by Tech Tunnel to explain how we handle personal information collected through this website. It reflects our current practices under the New Zealand Privacy Act 2020 and is provided for information only — it is not legal advice.

1. Who we are

Tech Tunnel operates from 02/ 501 Victoria Street, Hamilton Center Place Mall. You can reach us at info@techtunnel.co.nz or 0800 999 369.

2. Information we collect

Contact details you submit through our enquiry form (name, email, phone, message).
Correspondence you send us by email or phone.
Basic technical data your browser sends automatically (IP, device, referrer, pages viewed).

3. How we use it

To respond to your enquiries and provide the services you request.
To improve the security, reliability and content of this website.
To meet our legal and record-keeping obligations.

We do not sell your personal information.

4. Sharing with third parties

We share information only with service providers that help us operate this site (for example hosting and email delivery), and only to the extent needed to deliver those services. These providers are required to protect your information and to use it only for the purposes we authorise.

5. Cookies and analytics

This site uses a small number of cookies that are strictly necessary for the site to function. If we add analytics or marketing cookies in the future, this page will be updated and, where required, we will ask for your consent.

6. How long we keep it

We keep enquiry data for as long as needed to respond to you and to maintain a reasonable business record, and then securely delete or anonymise it.

7. Your rights

Under the NZ Privacy Act 2020 you can ask us to confirm what personal information we hold about you, request a copy, or ask us to correct it. Contact us at info@techtunnel.co.nz and we will respond within a reasonable timeframe.

8. Security

We take reasonable steps to protect personal information from loss, misuse and unauthorised access. No online service can be guaranteed completely secure, so please avoid sending sensitive information through the contact form.

9. Changes to this policy

We may update this policy from time to time. The revision date at the top of the page indicates when it was last changed.

Questions? Contact us.

Privacy Policy